Retroworks

Retroworks / GateWatch / Dental offices

For dental offices with 5 to 50 staff

GateWatch is in early access. We're setting it up with a small number of offices. Book a call to see if it fits yours.

Find the weak spots in your dental office network.

Your office handles patient records, so knowing your weak spots matters. GateWatch looks at your office network, your email settings and how your staff sign in. Each morning it sends a short summary of what it found, with the proof and a suggested fix. Your team or your IT provider makes the change.

It does not make an office HIPAA compliant; your IT provider and advisers decide what to fix.

Overview of a demo GateWatch console: 8 findings open with a two-sentence summary, a risk score gauge, counts by severity, a 14-day chart of open findings and tiles for each area.
Overview. The week in two sentences, then each area. Demo data. All names are made up.

In a dental office

What it can find around the chair.

Most dental offices have no IT department, just a few busy computers and an IT provider they call. GateWatch helps you and your IT provider see problems like these, in words everyone in the office can read.

The front-desk computers

Every computer on the office network shows up in one list. When a new device joins, you get an alert so someone can check it.

Imaging and X-ray computers

The computers behind your X-ray sensors and imaging software show up on the same list, so you can see what else shares their network. GateWatch never opens the images.

The practice software's server

With a small agent on the server, GateWatch checks its software against published security advisories and flags break-in signs, like repeated failed logins.

Guest Wi-Fi next to office Wi-Fi

Patients use the guest Wi-Fi in the waiting room. If a phone nobody recognizes shows up on the office network, GateWatch flags it. That can be a sign the two networks aren't kept apart.

Email patients trust

Patients get reminders and bills from your address. GateWatch checks the email settings that decide how easy it is for someone else to send mail pretending to be your office.

Mailboxes on a password alone

Shared front-desk mailboxes and staff accounts without two-step sign-in, named one by one.

What it checks

Some on day one. More after setup.

You choose how far to go. The day-one checks don't need anything installed in your office.

Day one

Nothing installed.

01

Open doors

A check from outside your office for open ports on your office's internet address. Only addresses you've shown are yours and signed for.

02

Email settings

Your SPF, DKIM and DMARC settings, which make your address harder or easier to fake. Plus any change to your DNS records.

03

Things about to expire

Your website certificate and your domain name, flagged before they lapse.

04

A morning summary

One short email each morning, plus a sign-in page with every finding, the proof and a suggested fix.

After setup

Each one is optional.

05

Devices on your network

A list of every device on the office network, with an alert when a new one joins. Needs a small sensor box at the office.

06

Staff sign-ins

Who signs in, and which accounts don't use two-step sign-in. Needs a read-only grant in your Microsoft 365 or Google admin.

07

Servers you choose

Software updates that are missing and break-in signs. Needs a small agent on each server. Servers only, not staff PCs.

How it works

Found by GateWatch. Fixed by your people.

  1. A short call. You tell us about the office: how many staff, which computers and who handles your IT. Pricing is quoted after the call.
  2. You show what's yours and sign. You show that the internet addresses and domains belong to your office, and you sign a written authorization that names each one. Nothing is checked before that.
  3. The day-one checks start. Nothing is installed for these.
  4. Add more if you want. A small sensor box for the device list, a read-only grant for staff sign-ins and an agent on the servers you choose.
  5. A summary every morning. Each finding says what's wrong, the evidence it saw and a suggested fix, ranked from critical to low.
  6. Your team or IT provider makes every fix. GateWatch never changes anything itself. When a fix is done, the finding is marked fixed and stays on the timeline.

Screens

The console, on a made-up office.

These come from a demo company with invented devices, addresses and domains. Yours shows your own office.

Device map of a demo office network, from the firewall to groups of devices colored by status, with one device nobody recognizes.
Devices. What's on the network, and what nobody recognizes. Demo data. All names are made up.
Findings list sorted by severity, each with a plain-English summary, the system, the owner and how long it has been open.
Findings. Sorted by how much they matter. Demo data. All names are made up.
One finding: 2 of 25 mailboxes sign in without two-step sign-in, with what is wrong, the evidence, a suggested fix and the history.
One finding. What's wrong, the proof and the fix. Demo data. All names are made up.
The overview on a phone: findings open, the risk score and counts by severity.
On your phone. Demo data. All names are made up.
One finding on a phone: what is wrong, the evidence and the suggested fix.
One finding, on the go. Demo data. All names are made up.

Hand it to your IT provider.

Every finding reads like a note from a careful IT person: what's wrong, why it matters and what to do next. The office manager can read it, and your IT provider can act on it.

The rules

Straight answers.

It never changes anything

GateWatch looks and reports. Your team or your IT provider makes every change.

Only what you sign for

Nothing is checked until you show it's yours and sign a written authorization that names it.

Read-only access

Sign-in checks use a read-only grant in your Microsoft 365 or Google admin.

Not your patient records

It doesn't open patient records, X-rays or the data in your practice software.

Findings, not promises

No tool catches every problem. GateWatch helps you and your IT provider see common weak spots early and know what to do next.

Quoted after a call

Every office is different, so pricing follows a short call about yours.

Your move

Want to see where your office stands?

Thirty minutes. Tell us about your office and who handles your IT, and we'll walk you through the demo console.